Protecting your private information is our priority. This Privacy Policy applies to Firelands Wax and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Firelands Wax include firelandswax.com and Firelands Wax.

The Firelands Wax website is an e-commerce site that sells candles. By using the Firelands Wax website, you consent to the data practices described in this policy.

Collection of Personal Information

We do not collect personal information about you unless you voluntarily provide it. However, you may be required to provide certain personal information when you choose to use specific products or services. This may include:

• Registering for an account

• Entering a sweepstakes or contest sponsored by us or one of our partners

• Signing up for special offers from selected third parties

• Sending us an email

• Providing payment information when purchasing products or services

We use this information to communicate with you regarding the products or services you have requested. We may also collect additional personal or non-personal information in the future.

Sharing Information with Third Parties

Firelands Wax does not sell, rent, or lease customer information to third parties.

We may share your information with trusted partners who help us perform services such as:

• Statistical analysis

• Email or postal mail delivery

• Customer support

• Product delivery

These partners are required to maintain the confidentiality of your information and may only use it to provide services on behalf of Firelands Wax.

We may also disclose your personal information without notice if required by law or if we believe such action is necessary to:

• Comply with legal obligations or legal process

• Protect the rights or property of Firelands Wax

• Protect the personal safety of our users or the public

Automatically Collected Information

We may automatically collect information about your computer or device, including:

• IP address

• Browser type

• Domain names

• Access times

• Referring website addresses

This information is used to operate the website, maintain service quality, and compile general statistics regarding website usage.

Links to Other Websites

Our website may contain links to other websites. We are not responsible for the content or privacy practices of those websites. We encourage you to review the privacy policies of any site that collects personally identifiable information.

Security of Personal Information

Firelands Wax protects your personal information from unauthorized access, use, or disclosure by using Secure Sockets Layer (SSL) encryption when transmitting sensitive information such as payment details.

While we strive to use commercially reasonable means to protect your information, no method of transmission over the Internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

Right to Deletion

Subject to certain legal exceptions, you may request that we delete your personal information. Upon receiving a verifiable request, we will:

• Delete your personal information from our records.

• Direct our service providers to delete your personal information from their records where applicable.

We may deny deletion requests when retaining the information is necessary to:

• Complete a transaction or fulfill a contract

• Detect or prevent fraud or security incidents

• Debug and repair system errors

• Exercise or defend legal rights

• Comply with the California Electronic Communications Privacy Act

• Conduct lawful scientific, historical, or statistical research

• Support internal business operations consistent with your relationship with us

• Comply with legal obligations

• Otherwise use the information in a lawful manner compatible with the reason it was collected

Children’s Privacy

Firelands Wax does not knowingly collect personally identifiable information from children under the age of 13. If you are under 13, you must obtain permission from a parent or guardian before using this website.

Email Communications

From time to time, Firelands Wax may send emails regarding announcements, promotions, confirmations, surveys, or other communications.

To improve our services, we may receive information indicating whether an email has been opened or whether a link within the email has been clicked.

If you no longer wish to receive promotional emails, you may unsubscribe by clicking the “Unsubscribe” link included in our marketing emails.

Changes to This Privacy Policy

Firelands Wax reserves the right to update this Privacy Policy at any time. If significant changes are made, we may notify you by email, by posting a prominent notice on our website, or by updating this Privacy Policy.

Your continued use of the website following any changes constitutes your acceptance of the updated Privacy Policy.

Contact Information

If you have any questions or comments regarding this Privacy Policy, or believe that Firelands Wax has not adhered to it, please contact us at:

Firelands Wax

danielle@firelandswax.com

Effective as of December 11, 2022